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6 results in Volunteering Search again

Our volunteering courses help you to develop key skills and build confidence to help you volunteer in your community.

An introduction to volunteering with vulnerable adults View details

Ever wanted to become a volunteer working with vulnerable adults or to improve your skills as a volunteer? This is the course for you! This course will identify the key skills and responsibilities of a volunteer, recognise who may be vulnerable and explore confidentiality and safeguarding

Introduction to Customer Service for Volunteers View details

This short taster session will give volunteers a chance to define who the customers are, what customer service is and how as a volunteer they can provide the best possible support to their customers.

Introduction to Managing Challenging Behaviour for Volunteers View details

This short course will help volunteers respond effectively to challenging behaviour in adults

Introduction to Working with Vulnerable Adults for Volunteers View details

What do we mean by "Vulnerable Adult" ? Who in our community are vulnerable, who is responsible for them and how can we keep them from safe harm? This session explores who in our community might be considered a vulnerable adult and what services may be available to them.

Safeguarding for Volunteers View details

Do you work with or around "vulnerable adults"? Would you recognise the signs if a person you knew was being abused. If you suspected abuse, what would your responsibility towards the "adult at risk" be? What would be your role in preventing or minimising abuse? The course will also briefly discuss the principles of safeguarding children.

Skills for Volunteers View details

This course provides an introduction to the key skills of communication, assertiveness, time and stress management. It also covers essential knowledge related to policies and procedures including equality, diversity, inclusion, health and safety and safeguarding. Learners will know how to find an apply for volunteering opportunities.