This course will enable people to understand how to manage conflict and to become more assertive..
Additional information about this course
Working in partnership with East Surrey College, this course is for people living in East Surrey in the districts of Epsom & Ewell, Mole Valley, Tandridge and Reigate and Banstead. This course is for people registered with the Mary Frances Trust.
Course aim
This workshop will help you to manage conflict and give you tips to help you be more assertive
Do I need any particular skills or experience?
- This course is for beginners
By the end of the course I should be able to:
- Define what conflict is
- Explain what causes conflict to occur
- Explain how to be more assertive
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What else do I need to know?
- Nothing else is needed
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