Action Towards Inclusion: Growing in Confidence 1

Ref: C3679093

This friendly and supportive course will help you to explore what is meant by personal confidence and how we achieve it with effective communication and improved capacity to handle difficult situations. It will help you identify confident behaviours and what helps us feel confident and looks at the key elements of effective and non effective communication, whilst exploring assertiveness in handling difficult situations. You will gain insight and confidence to look at strategies to improve your personal confidence and better manage stress and time effectively and will improve confidence in identifying any potential barriers to improved personal confidence, communication and effective management of difficult situations and how you could potentially overcome these. To consolidate your learning you will be supported to devise your own achievable action plan to improve your personal confidence.

Course aim

To develop adults knowledge, skills and self awareness to improve their personal confidence, wellbeing and communication skills and any potential barriers that may reduce capacity for improvement whilst gaining confidence in action planning.

Do I need any particular skills or experience?

  • You will need your own personal email address so that you’re able to login to the WEA’s digital learning platform: WEA Canvas. You will need to be able to understand how to follow URL links to pages on the internet. If you want to understand more about Canvas please visit:
  • No skills or experience needed
  • Action Towards Inclusion participants

By the end of the course I should be able to:

  • Identify personal skills and strengths and how they can be used and improved.
  • To identify key characteristics of improved personal confidence, effective communication and problem solving in difficult situations and how to identify and use strategies for improvement whilst looking at confident behaviours and non verbal communication.
  • To identify potential barriers to improved personal confidence and how to overcome them.
  • To better understand stress and time management whilst identifying useful strategies to adopt improved effectiveness for both.
  • To understand the differences between aggressive, passive and assertive behaviour and how to respond to each, whilst considering how assertiveness and the capacity to say 'no' will help your personal confidence and communications with others.

How will I be taught?

  • The WEA’s digital learning platform, Canvas will be used to provide resources or to support lessons, enable assessment, provide learner feedback and for other activities for individuals away from the course. If you want to understand more about our digital learning platform please visit:
  • The WEA tutor will use a range of different teaching and learning methods and encourage you and the group to be actively involved in your learning
  • You may be asked to undertake additional work in your own time to support your learning
  • You will take part in a range of different activities with your tutor and the other students in the class.

What kind of feedback can I expect?

  • Your tutor will provide written, text and audio feedback recorded in WEA Canvas, WEA’s digital learning platform.
  • A range of informal activities will be used by the tutor to see what you are learning which may include quizzes, question and answer, small projects and discussion
  • You will have opportunities to discuss your progress with your tutor

What else do I need to know?

  • Nothing else is needed
  • All materials will be provided
  • No need to bring anything but some people find it helpful to bring a notebook and pen to jot down useful information.

Pre-course work, reading and information sources

  • No pre reading or pre course work is required
  • Tutors will provide handouts and information about further reading and research

What can I do next?

  • Progress to another WEA course
  • Progress to a course with another provider
  • Become involved with the WEA in a range of voluntary work and other activities including campaigning as a WEA member
  • Become involved as a volunteer for a WEA partner or another organisation
  • Access the WEA What Next? booklet here
  • WEA Skills for Volunteers course Volunteering opportunities Self-help group Work experience Employment

Download full course information sheet

Action Towards Inclusion: Growing in Confidence 1


As a registered charity, and to meet our funders’ requirements, we need to check a few things with you before you enrol. Please check the details below to ensure you meet the basic eligibility critiera:

  • You are paying the standard fee (with a credit or debit card) or you are on any of the qualifying benefits
  • You have a valid email address so that you can receive confirmation of your booking
  • You have been resident in the UK, EU or EEA for the last 3 years
  • You are aged 19 years or older on 1st September 2020
  • You declare that the address you provide is correct and that you will provide evidence of this and your eligibility to live and work in the UK
  • You have read and accept our standard terms and conditions

Not sure or have further questions? Contact

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