Office skills

Ref: C3678317

On this course we will look at basic office skills: filing systems, communication skills, form filling, letter writing and other aspects of working in a general office. These useful skills can be include in your CV.

Course aim

To provide an introduction to office skills with a view to broadening your employability skills. Practice in session and explore how an office works.

Do I need any particular skills or experience?

  • You will need your own personal email address so that you’re able to login to the WEA’s digital learning platform: WEA Canvas. You will need to be able to understand how to follow URL links to pages on the internet. If you want to understand more about Canvas please visit: http://bit.ly/WEAonline
  • You will need to be able to follow links to join our WEA live video learning platform: WEA Zoom. If you’d like to understand more about our video learning platform, Zoom please visit: http://bit.ly/WEAonline and http://bit.ly/ZoomSpec
  • This course is for a group of around 15 students studying in a live video-learning platform conference and an online digital learning environment platform from the comfort of your own home.
  • This is a live lecture delivered by a subject specialist in an online webinar video learning platform. You will need to be able to access the internet on a device with speakers or earphones. There will be opportunities to take part in discussions and chats. If you’d like to know how to use Zoom please visit: http://bit.ly/ZoomSpec
  • This course is for beginners
  • Students need a Level 1 qualification in English to join this course

By the end of the course I should be able to:

  • File documents using a simple filing system.
  • Communicate on the telephone in a professional manner.
  • Improve listening and note taking skills and realise the usefulness of record keeping.
  • Write a professional email.
  • Respond appropriately to manager requests, including having confidence to ask questions to clarify those requests.

How will I be taught?

  • The WEA’s digital learning platform, Canvas will be used to provide resources or to support lessons, enable assessment, provide learner feedback and for other activities for individuals away from the course. If you want to understand more about our digital learning platform please visit: http://bit.ly/WEAonline
  • Most of your learning will take place in your class, but one or two sessions will be online using WEA’s digital learning platform, Canvas, working by yourself or engaging with other students. If you want to understand more about our digital learning platform please visit: http://bit.ly/WEAonline
  • The WEA tutor will use a range of different teaching and learning methods and encourage you and the group to be actively involved in your learning
  • You may be asked to undertake additional work in your own time to support your learning

What kind of feedback can I expect?

  • You will be able to keep a record of your progress and achievement using photos, audio, text or documents uploaded into the WEA’s digital learning platform, WEA Canvas.
  • You will be able to keep a digital portfolio of your work on WEA’s digital learning platform, Canvas.
  • A range of informal activities will be used by the tutor to see what you are learning which may include quizzes, question and answer, small projects and discussion
  • You will have opportunities to discuss your progress with your tutor
  • You will be encouraged to share your work with the group and discuss your learning
  • A file of work will be kept which will help to record your progress
  • There will be a number of tasks appropriate to your course such as written work, creating art or craft, video, photography or small projects. Some of these may be marked to help you progress

What else do I need to know?

  • What you need: You will need an internet connection, speakers, a microphone and a webcam so that you can use our video learning platform, Zoom. If you’d like to understand more Zoom please visit: http://bit.ly/ZoomSpec
  • You will need a personal email address to join the WEA’s digital learning platform, Canvas so that you can receive resources, record your progress and achievement and to work with others and share ideas. If you want to understand more about our digital learning platform please visit: http://bit.ly/WEAonline
  • Nothing else is needed
  • It would be helpful if you had access to the internet (Mobile phone, tablet or computer at home or through a library etc.)

Pre-course work, reading and information sources

  • You will have access to course resources and links to wider learning through the WEA’s digital learning platform, Canvas: http://bit.ly/WEAonline
  • No pre reading is required but research on the subject on the internet or in the library may be helpful

What can I do next?

Download full course information sheet

Office skills

Enrolment Conditions

As a registered charity, and to meet our funders’ requirements, we need to check a few things with you before you enrol. Please check the details below to ensure you meet the basic eligibility critiera:

  • You are paying the standard fee (with a credit or debit card) or you are on any of the qualifying benefits
  • You have a valid email address so that you can receive confirmation of your booking
  • You have been resident in the UK, EU or EEA for the last 3 years
  • You are aged 19 years or older on 1st September 2020
  • You have read and accept our standard terms and conditions

Not sure or have further questions? Contact courseenquiries@wea.org.uk

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