Volunteering Skills

Ref: C2420918

This course explores a number of basic questions: Who is a ‘volunteer’? Why do people volunteer? What are the volunteer’s role and responsibilities? What are the benefits and limits upon that role? How might volunteers work best with others? The course explores key expectations of everyone working in the community with a view to developing the volunteers’ opportunity to work on a voluntary or paid basis in the future.

Course aim

This course aims to develop a better understanding of the role of the volunteer, the community settings within which they may work, their roles and ways of interacting with others.

Do I need any particular skills or experience?

  • No skills or experience needed
  • No skills or experience needed but a willingness to understand the values, principals, skills and attitudes needed for community work is essential.

By the end of the course I should be able to:

  • Describe the volunteer’s role
  • Describe issues for a community relevant to the volunteer’s role
  • Explain simply the concepts of empathy and being non-judgemental
  • Explain simply concepts such as ‘equality and diversity’, ‘safeguarding’, ‘confidentiality’, ‘GDPR’, ‘boundaries’, ‘Prevent’ and ‘British Values’
  • Describe ways to empower other people to identify issues and suggest solutions

How will I be taught?

  • The WEA tutor will use a range of different teaching and learning methods and encourage you and the group to be actively involved in your learning
  • You may be asked to undertake additional work in your own time to support your learning
  • You will be expected to carry out a range of activities in your own time

What kind of feedback can I expect?

  • A range of informal activities will be used by the tutor to see what you are learning which may include quizzes, question and answer, small projects and discussion
  • You will have opportunities to discuss your progress with your tutor
  • You will be encouraged to share your work with the group and discuss your learning
  • You will be encouraged to consider other students work and give your opinions and suggestions
  • A file of work will be kept which will help to record your progress
  • There will be a number of tasks appropriate to your course such as written work, creating art or craft, video, photography or small projects. Some of these may be marked to help you progress

What else do I need to know?

  • Nothing else is needed
  • All materials will be provided

Pre-course work, reading and information sources

  • No pre reading or pre course work is required
  • No pre reading is required but research on the subject on the internet or in the library may be helpful
  • No pre-reading is required, however, it would be useful to have looked at the Community Champions Volunteer Handbook, produced by the NHS During the course, research into specific services or activities available to adults in your local area is encouraged

What can I do next?

Download full course information sheet

Volunteering Skills


As a registered charity, and to meet our funders’ requirements, we need to check a few things with you before you book. Please could we ask that you check the list below to ensure you meet our basic criteria:

  • You are paying the standard fee (with a credit or debit card) or you are on any of the qualifying benefits
  • You have a valid email address so that you can receive confirmation of your booking
  • You have been resident in the UK, EU or EEA for the last 3 years
  • You are aged 19 years or older on 1st September 2018
  • You have read and accept our standard terms and conditions

Not sure or have further questions? Contact courseenquiries@wea.org.uk

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