Basic Mandarin and Chinese Culture

Ref: C3840252

The course will suit anyone who wishes to have a career at the airport or in other locations where they will encounter Chinese customers.

Course aim

To build an awareness of Chinese culture and etiquette. To learn basic Mandarin to demonstrate politeness and hospitality.

Who is the course for?

Learners without Chinese learning experience who are willing to learn and recruited through Manchester Airport .

What topics will this course cover

1) Introductions and icebreakers - discussion on the importance of Mandarin 2) Chinese etiquette - Being polite and showing respect, knowing which gestures not to use 3) Greeting - Greet in Mandarin and demonstrate appropriate body language 4) Chinese naming system - knowing how to address Chinese people 5) Chinese New Year - understanding the significance of this festival and the impact on peoples' life 6) Numbers and colours - identifying the cultural implications of these

What will it be like?

WEA classes are friendly and supportive. You will be encouraged to work together with your fellow students and tutor. You will be asked to share your ideas and views in the class and work with the group to give and accept feedback in a supportive environment. The WEA tutor will use a range of different teaching and learning methods and encourage you to be actively involved in your learning. You may be asked to undertake work to support your course outside of your class.

By the end of the course I should be able to:

1. Greet a colleague in Mandarin 2. Write their name using Chinese characters 3. Demonstrate positive non-offensive body language 4. Count from 1 to 10 and name at least 5 colours in Mandarin 5. Identify cultural awareness of colours and numbers

How will I know I'm making progress?

Formative assessment is ongoing and students will be giving prompt verbal feedback as they complete each task. Written feedback will also be given for any written work produced. Summative assessment will be given at the end of the course.

What else do I need to know, do or bring?

Pens, notebooks

Reading and information sources


What could the course lead to?

Students may wish to progress onto a Mandarin course to develop their language skills.

Download full course outline

Basic Mandarin and Chinese Culture Course Outline


You can if you meet all of the following requirements:

  • are paying the standard fee or are on any of the qualifying benefits
  • are paying with a credit/debit card or are not paying a fee because of a qualifying benefit
  • have a valid email address
  • have been resident in the UK, EU or EEA for the last 3 years
  • are aged 19 years or older on 1st September 2016
  • have read and accept the standard terms and conditions
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