Skills for Volunteers

Ref: C3670335

An inspirational course which will help you to develop your skills and understanding to be a more confident and effective volunteer. The course will focus on developing key skills including communication and interpersonal skills, team work, assertiveness, stress management and inclusive practice. We will explore the role of the volunteer and find out about local volunteering opportunities.

Additional information about this course

No fee for this course as offered as part of Sheffield team free course hours

Course aim

The course will develop your skills, knowledge and confidence to be an effective volunteer. It provides the opportunity to explore and prepare for local volunteering opportunities.

Who is the course for?

Anyone thinking of becoming a volunteer, or current volunteers wanting to improve skills and develop practice.

What topics will this course cover

Introductions. Personal Goals and Aspirations. Group work. Personal skills and Strengths. Introduction to the role of the volunteer. Volunteering Opportunities. Volunteering good practice - principles, policies and procedures. Communication Skills Equality, Diversity and Inclusive Practice Stress Management Assertiveness Time Management Interview techniques and practice Next steps. Review of course and individual achievement. Celebration and Presentation of Certificates

What will it be like?

WEA classes are friendly and supportive. You will be encouraged to work together with your fellow students and tutor. You will be asked to share your ideas and views in the class and work with the group to give and accept feedback in a supportive environment. The WEA tutor will use a range of different teaching and learning methods and encourage you to be actively involved in your learning. You may be asked to undertake work to support your course outside of your class.

By the end of the course I should be able to:

1. Say how your personal skills, strengths and interests can be used when working as a volunteer 2. Identify local volunteering opportunities 3. Explain some of the roles and responsibilities of a volunteer 4. State 3 ways to improve communication skills 5. Demonstrate improved confidence and skills relevant to volunteering

How will I know I'm making progress?

You will be encouraged to reflect on your skills and record your personal development and achievements using worksheets, group activities and a Student Learning Record. You will receive regular verbal and written feedback from the tutor to help you focus on your progress and learning.

What else do I need to know, do or bring?

Please bring pen, paper and a folder for your work. Course hand-outs will be provided.

Reading and information sources

During the course you will be encouraged to carry out research including the following: Sheffield Volunteer Centre Bulletin and website National council for Voluntary Organisations (NCVO) Workers' Educational Association (WEA) website

What could the course lead to?

Volunteering Further courses organised by the WEA and other learning providers and volunteer organisations

Download full course outline

Skills for Volunteers Course Outline


You can if you meet all of the following requirements:

  • are paying the standard fee or are on any of the qualifying benefits
  • are paying with a credit/debit card or are not paying a fee because of a qualifying benefit
  • have a valid email address
  • have been resident in the UK, EU or EEA for the last 3 years
  • are aged 19 years or older on 1st September 2016
  • have read and accept the standard terms and conditions
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