Introduction to Maternity Support Work Level 2

Ref: C3847691

This course prompts you to explore the role of the maternity support worker, and the value of what they do for new mothers, babies and families. This course will help you develop professional attributes and a further understanding of the knowledge required to be a maternity support worker. You will be asked to complete a sessional learning diary and one short answer question to show your learning. The course also asks students to work together in small teams to plan a presentation to the wider group about the issues you have explored in this course and how it is changing thinking and action in your lives.

Course aim

Learn the role of the Maternity Support Worker, how they work with Midwives to provide care for mother, baby and families, the key information and confidence to approach this career.

Do I need any particular skills or experience?

  • This course is for improvers

By the end of the course I should be able to:

  • Describe the role and responsibilities of a Maternity Support Worker, in detail. Considering the legislation and standards that govern the role, actions to take when additional support is required and the importance of working within limits of your own competence.
  • List 3 types of effective interpersonal communication skills whilst explaining their importance and potential barriers to each.
  • Explain the changes which take place in a woman’s body when pregnancy occurs, be able to differentiate common but non-serious disorders from those requiring urgent response. Be able to describe common pregnancy disorders and demonstrate understanding of predisposing factors to mental health issues and demonstrate knowledge of lifestyle adjustments by the mother which may improve common symptoms.
  • Describe the elements of physical and emotional care a newborn baby needs and how a professional can guide new parents to help with these.
  • Identify and describe 4 common foetal disorders, remedial or preventative action the mother can take and (where known) causes.

How will I be taught?

What kind of feedback can I expect?

What else do I need to know?

A stable internet connection and suitable device to access Zoom and Canvas (i.e. a phone, laptop or tablet). A notebook and pen for notes.

Pre-course work, reading and information sources

What can I do next?

View full course information sheet

Introduction to Maternity Support Work Level 2


This course is funded by the Liverpool Combined Authority. You must be a resident of Liverpool in order to attend this course. Click here to learn more about government funding changes. If you don't know whether you are a resident of Liverpool, you can check your postcode here:

As a registered charity, and to meet our funders’ requirements, we need to check a few things with you before you enrol. Please check the details below to ensure you meet the basic eligibility critiera:

  • You are paying the standard fee (with a credit or debit card) or you are on any of the qualifying benefits
  • You have a valid email address so that you can receive confirmation of your booking
  • You have been resident in the UK, EU or EEA for the last 3 years
  • You are aged 19 years or older on 1st September 2021
  • You declare that the address you provide is correct and that you will provide evidence of this and your eligibility to live and work in the UK
  • You have read and accept our standard terms and conditions

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