Confident Communication for Life and Work

Ref: C3680881

This course is online. This course is to increase confidence in communication. We will look at communication in different situations, in one to one, small group and larger group levels. We will develop discussion skills and learn how to express our opinions.

Additional information about this course

This course is designed specifically for Ukrainian refugees. For more information contact

Course aim

To increase confidence in communicating in different situations. To develop skills in presenting your ideas to others.

Do I need any particular skills or experience?

  • This course is for beginners and improvers

By the end of the course I should be able to:

  • Take an active part in discussions and give your viewpoint with confidence.
  • Use your skills to communicate in different situations - informally and formally.
  • Give a short presentation.
  • Recognise body language signals and talk about the impaortance of non-verbal communication
  • Identify the main points of a presentation and ask relevant questions to find out more information.

How will I be taught?

What kind of feedback can I expect?

What else do I need to know?

You will need an internet connection, speakers, a microphone and a webcam so that you can use Zoom. You will need an email address, so you can join the online learning platform, Canvas. At the sessions you will need a pen and a notebook.

Pre-course work, reading and information sources

What can I do next?

View full course information sheet

Confident Communication for Life and Work


This course is funded by the West Yorkshire Combined Authority.

As a registered charity, and to meet our funders’ requirements, we need to check a few things with you before you enrol. Please check the details below to ensure you meet the basic eligibility critiera:

  • You are paying the standard fee (with a credit or debit card) or you are on any of the qualifying benefits
  • You have a valid email address so that you can receive confirmation of your booking
  • You have been resident in the UK, EU or EEA for the last 3 years
  • You are aged 19 years or older on 1st September 2021
  • You declare that the address you provide is correct and that you will provide evidence of this and your eligibility to live and work in the UK
  • You have read and accept our standard terms and conditions

Not sure or have further questions? Contact

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